Cheetah
Tech Support
v2.2
Currently, our support page is best viewed with either Microsoft Internet Explorer, or Safari for Macintosh. We are currently working on more compatible versions for Netscape and Mozilla Firefox. Until then, you may have trouble loading some pages with the latter two web browsers.
Welcome to The Technical Support Home for Cheetah, from NPG Cable!
This guide will assist you with simple troublshooting methods that you can do at home while avoiding long hold times that may occur while calling for support. Many of the instructions given in this guide can repair any troubles you may be having with your modem or network connections. Please remember that our tech support can only assist with troubles on OUR network. If there is a problem with your computer or operating system, or if a particular program will not open, you will need to contact either the manufacturer of your computer (Dell, Gateway, etc...) or contact a local computer repair shop for instructions. To begin, please select your current operating system. If you're unsure, RIGHT-CLICK on "My Computer" and LEFT-CLICK "Properties." The operating system will be listed in the description, and you may then select below:
