Cheetah
Tech Support

     Welcome to The Technical Support Home for Macintosh OS X.
Select the option that most closely matches your problem:



CONNECTION PROBLEMS:

- When I click on Safari, it opens, but then reads, "Safari can't find the server."

- When I try to check my mail, it is unable to connect to the server, or the server has timed out.

- My internet connection appears to be running very slowly.

- I am able to connect with Safari, but not to any of my chatrooms or instant messengers.

SETUP INSTRUCTIONS:

- I need instructions on reinstalling my cable modem.

- I want to set up my e-mail account with Mail for Macintosh.

- I need instructions on setting up a dial-up connection.

- I want to know how to set up my SpamAway Spam Filter.

E-MAIL ISSUES:

- When I try to send mail, an error from "www.spamhaus.org" says the server has "rejected the senders' e-mail address."

- When I try to check my mail, it is unable to connect to the server, or the server has timed out.

- I want to set up my e-mail account with Mail for Macintosh.

- When I click on Mail, it will not open at all.

- Is there a web-based e-mail client where I check my e-mail online from anywhere?

VIRUS/SPYWARE ISSUES:

- I need to find out how to remove a virus from my computer.

- I need to find out how to remove spyware from my computer.

- How can I get rid of all of these pop-up ads?

NETWORKING:

- I need instructions on connecting my modem to a hub or router.

- I can only connect to Safari if I disconnect my router from my computer.

COMPUTER PROBLEMS:

- When I click Mail, it will not open at all.

- When I click Safari, it will not open at all.

- My computer is not starting up at all.

GAMING:

- I would like to connect my modem to my PlayStation 2.

- I would like to connect my modem to my X-Box.



If you have questions, comments, or would like to report an error, please contact us.

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